Shipping & Delivery Policy

Last Updated: October 19, 2026

Thank you for choosing Vadyaroot Global (vadyarootglobal.com). We are dedicated to delivering your Ayurvedic wellness products in a secure and timely manner. This Shipping & Delivery Policy outlines our shipping practices, processing times, and transit windows for all orders placed on our website.

1. Shipping Charges (Free Pan-India Delivery)

  • 100% Free Shipping: We provide free standard shipping on all orders across India.
  • No Hidden Fees: There are no hidden fees, handling charges, or unexpected costs added to your order at checkout.

2. Order Processing & Handling Time

  • Processing Timeline: All orders are processed and dispatched within 24 to 48 hours (excluding Sundays and national holidays) after order confirmation.
  • Order Modifications: Once an order is placed, you have a 24-hour window to request changes or cancellation. Once the order is handed over to our logistics partners, it cannot be modified or canceled in transit.

3. Delivery Timeline & Transit Time

  • Standard Delivery Window: We ship our products through third-party logistics partners. Standard delivery is estimated at 3 to 4 business days from dispatch across India.
  • Delays: Occasional delays may occur due to extreme weather conditions, government regulations, regional holidays, or remote-location accessibility.

4. Order Tracking and Notifications

  • Real-Time Tracking: After dispatch, you will receive a confirmation email and SMS containing your tracking link and Airway Bill (AWB) number, where supported by the contact details provided.
  • Monitoring: Track your package using the link provided or the β€œTrack Order” page on our official website, if available.

5. Delivery Attempts & Undelivered Parcels

  • Attempts: Our courier partners may make up to three (3) delivery attempts to deliver the parcel.
  • Return to Origin (RTO): If delivery is unsuccessful after the courier’s attempts, the parcel may be returned to our warehouse. Please contact customer support to enquire about available re-delivery options; additional shipping charges, if any, will be communicated before re-dispatch.

6. Damage or Loss in Transit

  • Inspection: We pack products securely to help prevent damage. Please inspect the outer packaging when your order arrives.
  • Reporting: If the packaging is visibly torn, tampered with, or leaking at delivery, you may refuse delivery and contact customer support promptly. Please share relevant photos or an unboxing video, where available, preferably within 24 hours of receipt so we can review the issue.

7. Contact Us & Customer Support

  • Company Name: Vadyaroot Global Private Limited
  • Official Website: vadyarootglobal.com
  • Customer Support Email: info.vadyarootglobal@gmail.com
  • Helpline Phone Number: 9257449984
  • Support Timings: Monday to Saturday, 9:00 AM to 6:00 PM (IST)