Cancellation, Return & Refund Policy

Last Updated: October 19, 2026

Thank you for choosing Vadyaroot Global (https://vadyarootglobal.com/). We are dedicated to providing high-quality Ayurvedic wellness and dietary supplement solutions. Because we deal in sensitive personal health products, our transactional policies are designed to maintain absolute safety, authenticity, and clear operational guidelines. Please read our operational framework regarding cancellations, returns, and refunds below.

1. Order Cancellation Policy (Strict 24-Hour Window)

We understand that plans can change. You are entitled to cancel your order within a strict window of 24 hours from the time the order was placed.

  • How to Request Cancellation: To cancel your order, you must contact our customer care team immediately within the 24-hour timeframe via email at info.vadyarootglobal@gmail.com or call/WhatsApp us at 9257449984 during our business hours (Monday to Saturday, 9:00 AM to 6:00 PM).
  • Post 24-Hour Process: Once the 24-hour window has elapsed, the order enters our automated dispatch flow to fulfill our commitment of delivering within 3 to 4 days. Therefore, no cancellations or modifications can be accepted after 24 hours under any circumstances.
  • Cancellation Refunds: For prepaid orders cancelled successfully within the 24-hour window, the entire order amount will be processed back to the original payment method within 5-7 working days.

2. Strict No-Return Policy (Health & Hygiene Standard)

Due to the strict safety, hygiene, and consumable nature of Ayurvedic health and wellness dietary supplements, Vadyaroot Global Private Limited operates under a strict NO-RETURN policy.

Once a shipment has cleared our quality inspection facility and is dispatched to the carrier, it cannot be returned, restocked, or resold. This standard is non-negotiable and protects all our consumers from accidental contamination or compromised product integrity.

3. Transit Damages, Defects, or Incorrect Items

While we do not accept general returns, your consumer satisfaction remains protected against logistical issues. If your order arrives structurally damaged, leaked, defective, or if you receive the wrong product variant:

  • Mandatory Unboxing Video: To protect against bad faith claims and support domain integrity, you must record a clear, continuous, and unedited unboxing video from the moment the outer courier packaging slab is opened.
  • Reporting Window: Such issues must be reported to our official support channel via email at info.vadyarootglobal@gmail.com within 24 hours of delivery as confirmed by our courier tracking logs.
  • Resolution: Upon systematic verification of the video proof by our inspection panel, we will arrange for a free brand new replacement package to be dispatched to your address immediately. No cash refunds are provided for transit damage; only structural product replacements apply.

4. Refund Management

Refunds are explicitly restricted to the following situations:

  • Valid order cancellations completed strictly within the initial 24-hour post-purchase timeline.
  • Systemic failure where an item goes out of stock after payment or if an order cannot be shipped due to unforeseen logistical blockades.

All approved refunds are auto-credited back into the source transactional credit card, bank account, or UPI handle within 5 to 7 standard operating banking days.

5. Help & Customer Service

For any immediate cancellation requests or structural queries regarding your order dispatch, our support team can be reached via the following details:

  • Corporate entity: Vadyaroot Global Private Limited
  • Official Domain: https://vadyarootglobal.com/
  • Dedicated Support Email: info.vadyarootglobal@gmail.com
  • Helpdesk Hotline: 9257449984
  • Operations Timing: Monday to Saturday (9:00 AM to 6:00 PM)